How can we help you?
Is there something specific that you need help with?
Then give us a call on 0345 60 70 372.
Send us an email
Phone Us
0345 60 70 372
General enquiries
0345 60 70 372
Available Monday to Friday from 08:00 to 20:00 and Saturday from 09:00 to 17:00
help@esbenergy.co.uk
What to do when switching to ESB Energy
We are aiming to make the switching process as easy as possible for you. You will need your bank details on hand to complete the switch. We can estimate your usage and provide a quote based on this, or if you have your electricity or gas bill nearby, that would be great.
Your bill is made up of various components. In addition to your energy usage there are network and metering costs, also supplier overhead charges, government obligations and VAT. If you have any queries, don’t hesitate to get in touch with us.
Treating our customers fairly
This is not just a policy of ours. It’s the very reason we got into the energy supply business in the first place.
Complaints Procedure
If something has gone wrong and you need to make a complaint, this is our policy
