ESB Energy Blog | Switching Made Easy

Switching Made Easy | Guaranteed

by Charlotte Johnson | 24 March 2020

ESB Energy Switch Guarantee

Switching energy should be easy and hassle free. That's why at ESB Energy, we ensure to make switching as fast, easy and safe as possible.

We guarantee our customers:

  • You won’t be cut off
  • You won’t be charged for switching
  • There is no need for an engineer visit
  • Switching will take 21 days or less
  • You’ll not be charged twice for the same energy
  • You’ll receive your final bill within six weeks
  • You’ll receive any refunds owed by your previous supplier within 14 days of your final bill

Why Switch to ESB Energy?

Trusted energy supplier

We’re an established, trusted energy supplier, committed to delivering great value, responsible energy. We've been the main gas and electricity supplier in Ireland for more than 90 years, and now, we’re bringing our experience and commitment to Britain.

Brighter future

We continue to invest in clean renewable energy, with 37 power stations across Britain and Ireland. These already include 18 wind farms and 9 hydroelectric stations.


Being easy to deal with, honest and transparent are at the core of everything we do. And our policies reflect that.

ESB Energy Switch Guarantee

We'll take responsibility for your switch, making sure the process is simple, reliable and hassle-free.

Switching made easy

Switching to ESB couldn’t be easier, it only takes 5 minutes to get a quote and start the process.

Switch in 4 simple steps

  1. Get a quick quote online
  2. Sign up and choose your tariff
  3. We'll talk to your current supplier, so you don’t have to
  4. There’s no need for an engineer visit, we'll let you know when your switch is complete

  5. It only takes 5 minutes to get a quote and we'll take care of the rest